Terms and conditions - PLEASE READ!
TRANSACTIONS on eBay: ALL transactions must be completed on eBay. NO EXCEPTIONS. We will not respond to offers or suggestions on completing the transaction outside of eBay. Do not ask us to contact you directly outside eBay. If you find an item here on our eBay store that you are interested in purchasing, please conclude the transaction here on eBay.
PRODUCT INFO: All items are fully tested and evaluated. If an item is not working properly, it will be mentioned in the listing. So read carefully. Cosmetic conditions will also be clearly laid out in the listing. But because everyone has a different standard, what is an 8/10 condition to me may be a 6/10 condition to you. So it is important you check out every picture on the listing. All pictures are of the actual item and taken just prior to listing it on eBay. All opinions expressed on our listings are our own and based on our evaluation in our system. They are not Gospel truth and should not be treated as such. Every system, every room and every conditions are different. We do not guarantee the result we get in our system will be the same in yours.
WHAT KIND OF PRODUCTS WE SELL: We are a used hifi store so everything is used. So no warranty of any kind is offered or expressed. If there is a balance factory warranty from the manufacturer, you should check with them to see if it’s transferable. See above paragraph, everything is tested prior to selling and if there is any issue, we would list it in the listing. So it’s important you read every word in our listing. Occasionally, we may get dealer demo units, NOS (New Old Stock) or dealer excess inventory. Again, you need to check with the manufacturer if they will continue to honor any kind of warranty to you.
PAYMENT INFO: PayPal payment is preferred and expected within 3 days after listing has closed. If payment is made through PAYPAL, we will ONLY ship to the address on the PAYPAL payment. NO EXCEPTIONS.
SHIPPING: Item will be shipped within 24 hours of payment clearance except late Friday afternoon, Saturday, Sunday and Public Holidays. Tracking numbers will be provided on all shipments. We ship via FEDEX and USPS with insurance and signature required. If you don't want signature required, please notify us before we ship the item. In the very rare event that an item arrives not as described in our ads, we will resolve the issue(s) with the customer to their satisfaction. Returns are not accepted for shipping damage. If somehow the item arrives damaged, the buyer will need to inform us immediately so that we can gets the claim process rolling. We will assist every way we can to get your money back. But this will be rare as we professionally pack every item that goes out to survive the rigor of shipping regardless of value. All orders will be insured and declared at full purchase value. If you want us to declare it at a lower value, you will need to fill out a form authorizing us to declare it at the amount you want us to and that you will assume all risk at the lowered value. And that includes insurance claim should the package be damaged or go missing during shipping.
RETURNS: There are absolutely no returns for any items shipped outside the United States. International purchases for all items are "as-is". The buyer assumes all cost of return shipping and handling. The only variation of this is if the item you receive is not the item you bought. In the rare event you have a change of mind (buyer's remorse) after receiving the item; we may take the item back under our buy back quote or impose a re-stocking of 20% of the original purchase price. Cost of return shipping is your responsibility. This is a case to case basis and not an outright offer to accept every and any returns back. This is why it is important to read our listing carefully. Everything and anything is described in it with all pertinent information for you to make an informed decision. If you have any questions, ASK!
DECLARED VALUE: All overseas purchases will be declared based on purchase price. NO EXCEPTION. This is because;
1) For your protection as the declared value is also the insured value.
2) eBay and PAYPAL policies dictate that all declared value must be the purchase or transacted price.
We know this may be tough in some countries because of your high duties so we will make exceptions but you need to contact us first and work out the details to complete your purchase. We will not entertain any requests after you have made the purchase and paid for it.
PARTS OR REPAIRS: All items sold as parts or repairs are NOT returnable. Please read the listing carefully and understand what you are bidding/buying before committing.
FRAUDULENT ACTIVITY: Due to recent actions by a few "rotten apples" we will be tagging all our items with tamper proof labels. If the labels are in any way removed or shows attempted action to remove it, we will be reporting the buyer to the relevant authorities for fraud. And if the buyer does a "switch-a-roo" where the labels have been removed or desecrated in any way, we will also report this fraudulent activity and will not honor any refunds or returns or exchanges.